• Cancellation up to 21 days before arrival: the deposit can be converted into a voucher for a booking within the current year or, at the latest, the following year.
• From 20 days before arrival to no-show: the deposit is forfeited
• Early departures: payment of the full amount, less any meals not taken

If you book our non-refundable rate, please note that the amount paid will not be refunded.

You can check the hotel's availability online on the website www.aparthotelholiday.eu and, if you wish, send a request.
You can also contact the Booking Centre by phone on +39 0431 430144, by e-mail at hotel@etgroup.info or by fax on +39 0431 439311.

To confirm the quote, we ask for a deposit of 20% of the total, which can be paid by bank transfer or online payment. As soon as we receive the payment, we will send you a confirmation by e-mail or post. If you book our non-refundable rate, payment of the full amount will be required using the methods mentioned above.

We always do our best to meet our Guests’ requests, so we will be happy to note all your requests. However, we cannot guarantee them, either in writing or verbally.

You can contact the Booking Centre (tel. +39 0431 430144 email hotel@etgroup.info), and we will then ask you to pay the requested amount. As soon as we receive the payment, we will send you the voucher by e-mail or post: we therefore recommend contacting us in good time, as the voucher is not issued at the same time as payment.

You can settle your stay at check-out. We accept all forms of payment: credit card, debit card, cheque, EC Karte and cash.

All rooms in the hotel are non-smoking. Smoking is permitted on the room balcony or in the designated outdoor areas of the hotel.

• Check-in: from 4:00 pm
• Check-out: by 10:00 am

If you arrive in the morning and your room is already ready, you can check in and go straight to your room. Otherwise, you can park your car and wait by the pool, on the beach or at the bar.

You should agree the times with reception; they are granted depending on room availability.

Pets are not allowed in the hotel.

Certainly, free of charge and subject to availability.

Yes, it is free: simply connect to the property's Wi-Fi network and log in with your personal e-mail address.

The apartments equipped for guests with disabilities are Classic Suites. The bathroom has a raised toilet seat, grab bars and a level-access shower. Every part of the hotel is wheelchair accessible.

The hotel has an unattended car park; there is no need to book a parking space.

Paid charging points are available to guests inside the aparthotel.

Certainly, free of charge.

You can use the coin-operated laundry in the hotel. This service is subject to a charge.

There is a ramp into the pool, but unfortunately we do not have a hoist.

Yes, the private beach area is located directly in front of the hotel.

Through the hotel or the booking centre. The hotel will provide you with the Green Fee voucher: as we have an agreement with the Golf Club, you will receive a discount on the Green Fee.

At check-in, you will receive a beach towel card which you can use to collect and change your beach towels directly in the outdoor pool area.

The hotel enjoys a beautiful seafront location. The centre and the shopping street are about 150 metres from the hotel.

Pool loungers cannot be booked.

• Breakfast: 7:30 am - 10:00 am
• Lunch: 12:30 pm - 1:30 pm
• Dinner: 7:00 pm - 9:00 pm

At the restaurant and the poolside kiosk, meals are usually served as a buffet. At the Management's discretion, table service may be provided during low-occupancy periods.

You can ask the kitchen or the restaurant to warm up baby food or prepare light soups.

The hotel kitchen is equipped to meet all our Guests’ needs. You can mention your dietary requirements when booking.

Smart casual attire is required. Beachwear and flip-flops are not permitted.

Yes, you can buy one at reception for 40.00 euros.

In addition to the entertainment programme, the hotel has a small games room near the reception.

It is guaranteed from mid-May to mid-September (Saturdays excluded).

Certainly, on request and free of charge.

They are provided free of charge, subject to availability.

Yes, the private beach area is located directly in front of the hotel.

The beach service includes one umbrella with two sun loungers for each apartment.

At check-in, you will receive a beach towel card which you can use to collect and change your beach towels directly in the outdoor pool area.

Front-row beach umbrellas cannot be booked.

On request, the hotel and the booking centre can arrange taxi transfers.
This service is subject to a charge. Simply let us know your arrival date, airport, time and flight number. The transfer driver will wait for you at the arrivals exit and take you directly to the hotel.

The nearest railway station is in Latisana, about 20 km from Bibione; from there you can reach the hotel by bus or taxi. The nearest airports are Treviso – A. Canova (80 km) and Venice – Marco Polo (90 km).
Details on how to reach us: https://www.aparthotelholiday.eu/it/dovesiamo.html

The Aparthotel Holiday is about 50 metres from Bibione Thermae.

You can book treatments and massages by calling +39 0431 441200 or by asking directly at the hotel reception. Please remember that you will always receive a 10% discount on all treatments on the SPA Bibione Thermae menu, on admission to the thermal park and the wellness area, on all paid therapies and on the purchase of SPA Bibione Thermae branded products.